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National ID Card


The ID card project for HM Government of Gibraltar features Mühlbauer’s most advanced ID card with a variety of integrated services. The idea behind the project was to provide a high-secure biometric ID (and travel) document which significantly simplifies government services for citizens. The eID card ensures the secure log on to a newly developed web portal to access all electronic services. Moreover, the eSignature functionality makes it possible to digitally sign electronic documents. The eID card also allows free access to education centers, libra­ries, parking and public transport. The new ID card itself is a highly durable PC (polycarbonate) card with outstanding security features. It is issued to the applicants only after their existing documents have expired.

Mühlbauer provided the complete hardware and software infrastructure and seamlessly integrated it into the existing environment. Local staff received extensive training in advance to ensure the smooth operation during the ramp-up, which was also accompanied and supported by Mühlbauer. The enrollment centers are equipped with 10 getID systems which capture the demographic and biometric (facial image) data. After the enrollment, the data is processed and transferred to the persona­lization management system which initializes the personalization of the blank document by laser engraving and chip encoding. The customized personalization systems, which have already been used for the personalization of Gibraltar’s driver’s licenses, were upgraded with chip coding and vision inspection modules to enhance their functionality. After the identity is authenticated at the enrollment and issuance center, the citizen receives the new ID card within a few days.