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Republic of Fiji



As a part of its major project to modernize the country’s security infrastructure, the Republic of Fiji decided to evolve its next generation of passports to ePassports. In 2019, based on this decision, the Fijian Government selected Mühlbauer to trustfully handle and implement a customized, high-secure solution for the personalization and issuance of the new national ePassports. The project comprised the specification, customization, delivery and installation of the necessary security infrastructure (hard- and software) for the personalization (printing) and issuance of four types of ePassports (Ordinary ePassport, Official ePassport, Emergency ePassport & Diplomatic ePassport).The contract also included the integration of the existing Border Management System (IBMS) into the new ePassport system.

As an integral part of the project, Mühlbauer provided an all-embracing service and maintenance package, which included consulting, initial production support and comprehensive know-how transfer via extensive training programs for the staff of the Fijian Department of Immigration (DOI).

Citizens of the Republic of Fiji can pre-register for the enrollment online before they perform the live enrollment process in one of the countrywide 5 enrollment offices, which are each endowed with stationary high-tech enrollment equipment. In addition, the DOI also can resort to mobile enrollment kits that enable a transportable means of registration. The applicant’s data are then collected in one of the DEOS sites and processed to the central database in the country’s capital Suva.

The blank documents are personalized at the central personalization site in Suva and can then be picked up by the respective applicant. In oversea embassies, Fijian citizens also have the possibility to enroll for an ePassport.