Comprehensive Government Solutions for the Republic of Mozambique

According to the International Air Transport Association IATA’s forecast, passenger figures at international airports will nearly double and, by 2036, will have reached an overall of 7.2 billion travelers per year. Bearing in mind that many airports already operate at full capacities, this rapid increase in traveler numbers entails various challenges for government authorities, border control agencies and airport operators around the world. It requires tremendous efforts to identify and prevent threats such as terrorism, document fraud and cross-border crime which challenge land, maritime and air points of entry on a daily basis.

To optimize these efforts and ensure the safety of citizens and foreigners alike, the Government of the Republic of Mozambique decided to put German-based company Mühlbauer in charge of its national electronic visa and border management solution in 2018. With more than three decades of experiential value gained during more than 300 successfully realized ID projects worldwide, Mühlbauer is specialized in the implementation of state-of-the-art government solutions. In addition to the provision of an integrated border and visa management system, Mühlbauer is in charge of the delivery, distribution, installation and ramp-up of a bleeding-edge system for the issuance of civil identification documents and travel documents within and outside the Republic of Mozambique. The project scope also comprises extensive consultancy, technical assistance and training of the customer’s organization and workforce.

The Republic of Mozambique’s new border management and visa system provides a full range of applications to implement best-practice immigration processes and modern technologies at all border control points – an overall of 14 airports, 22 land and 7 sea borders.

The new border management software, a Mühlbauer in-house development, excels through its user-friendly, responsive usability concept: All relevant data are displayed on only one page so that the border officer can determine possible discrepancies at a glance – without distracting page turning, scrolling or time-consuming searching for the relevant data. Moreover, by means of a document reader, the new border management software offers the possibility to perform a full document check of every passenger’s travel document. In order to reliably determine the authenticity of a travel document’s security features, the software accesses a database with the relevant security features for most of the ICAO-compliant travel documents on the fly and matches the document’s security data with the data stored. Automatic stop lists and entry / exit checks with overstay handling reliably support the Mozambican border officers in the detection of fraud or suspects. The system automatically alerts the authorities to any known undesirables attempting to enter or exit Mozambique, enabling appropriate action to be taken promptly. All in all, these sophisticated software features allow for a swift, yet efficient and high-secure monitoring of border traffic.

The border management and visa system was officially put into operation on May, 22^nd 2019, at 06:00 a.m. at Maputo International Airport, the country’s biggest airport. The complete ramp-up phase was supported by Mühlbauer experts with strong expertise in IT systems architecture, IT & cyber security, usability, legal, management and economics. With the successful implementation of Mühlbauer’s sophisticated border management system, the Mozambican border control agency SENAMI can now resort to a secure and reliable system for border management and the issuance of visas which facilitates a swift and secure passenger experience for travelers and guarantees a seamless workflow for border officers and government officials.

Representatives of SENAMI expressed their great satisfaction with Mühlbauer’s products and services and complimented on the system’s performance and the successful partnership.

In addition to the installation of the border management and visa system in the Republic of Mozambique, Mühlbauer is also responsible for the subsequent installation in 45 Mozambican embassies all over the world.

All in all, this marks an ideal starting point for the secure and efficient processing of Mozambican citizens and foreign passengers who enter and leave the country every day. The new border management system reliably supports all parties involved in the border crossing process to exploit technology convergence in order to gain a consistent, comprehensive and reliable border and visa management. The overall goal is to contribute towards boosting legitimate entry and exit to Mozambique, preventing illegal immigration or identity fraud and, at the same time, tightening security measures at border crossings. Mozambican Government authorities and airport operators have now full operational control over the steadily growing number of travelers, while at the same time striking the right balance between open yet fully secure borders.

Press Contact:

Lara Schmaus

Phone: +49 9461 952 – 1579

Email: Lara.Schmaus@muehlbauer.de