MB XenoFast

Key Features

• Strong user authentication and administration
• Inventory management
• Production reporting
• Auditing and tracking mechanism
• Cardholder PIN selection
• Centralized Hardware Security Module (HSM)
• Network diagnostic service
• Automatic update management
• Support of EMV cards: Chips of all leading chip providers
• Platform independence: Integration of any personalization device possible
• Interface to the bank core / card management system

Instant Issuance
Traditionally, bank cards, whether magnetic stripe or EMV, are personalized in batches, in a highly secure environment and usually at a centralized facility. Although this is an efficient and secure way, there are certain situations that require a different approach: Instant issuance. With Mühlbauer’s instant issuance system cards are immediately produced and issued to the customer. This results in an improved cardholder experience and customer satisfaction, allows emergency card replacement, reduces card delivery costs and allows banks to differentiate from their competitors.
Instant card issuance enhances customer satisfaction as customers receive their new or reissued card immediately and can leave a bank branch with the new fully functional card in a few minutes without having to wait several days for a card.
Moreover, this way of card issuance allows customers to choose their own PIN and therefore eliminates the waiting time for a PIN mailer and the need to change the PIN later on. As a consequence, this way of card personalization can reduce the distribution costs and ensures that it is secure and reliable. This is achieved by removing the need of sending the cards and PIN mailers to the customers (usually in the post) as the new card is physically handed over to the cardholder.

Mühlbauer’s Instant Issuance System enables you to:

• Improve the document owner experience by delivering differentiated card lifestyle products
• Increase the profitability and revenue of cards issued: Within seconds increased activation and utilization
• Enhance security with handover of fully tested and verified cards
• Prevent complex or costly delivery of cards
• Issue cards in new and different ways with support of major brands of personalization equipment
• Stay flexible and future proof with an open and modular system that can be extended at any time for future requirements

The solution requires minimum setup time, offers flexible customization capabilities and ensures low setup and running costs. It provides the all-in-one solution as it combines magnetic stripe and EMV card data preparation, card personalization and issuance procedures.